Feedback & Testimonials
We would like to share some comments our customers have been willing to share. We have presented these from emails and our feedback on Yahoo! Shopping and Bizrate.
We appreciate your business and hope to serve you!
So happy with my purchase...
I recently purchased a KidKraft toybox from your online store and I could not be happier with the product, the transaction, the shipping time, the whole purchase. I have comparison shopped many, many other stores online and no one comes close to matching your price. We are considering buying two more after the holidays. Thanks for such great service and prices!!! We will be back. :)
Please share with your supervisors how impressed and pleased I am with you and the personal service your company provides when purchasing a product. It is very comforting not to have to deal with computers, "select your number", or recorded telephone messages when trying to purchase something...especially for a senior, like myself, who is slow to adjust to our new technology. I apologize for the added attention because of my poor typing skills and again thank you very much for help.
Happy Holidays! - Jack
A representative from DigitalGiftStore.com personally called me soon after my order was placed on-line to inform me that my email was not working properly and therefore the reason for my receiving an email order confirmation; but, that they in fact received my order and were in the process of processing it. The rep was very friendly and professional and displayed sincere concerne for my order, that he wanted me to know it would be delivered before Christmas. Excellent customer focus and service!! Thank you. -Brent
DigitalGiftStore's customer service person, Denise, was unfailingly informative, courteous and helpful! - John
Digitalgiftstore informed me that they were out of the product that I had ordered, BUT, kept me informed regarding my order. When I told them that the item was a birthday/anniversary gift for my husband, I think that they made extraordinary efforts to get the product ordered and sent to me. The product was received in sufficient time for the birthday/anniversary. I appreciated their person touch with e-mails from the staff. - Julie
An uneventful purchase, which is good. - Fred
This store has great prices on the gps accessories I was looking for and they shipped my order within their stated time frame. I received the order on time and found everything to be exactly what was described on their site. I would buy from them again! - David
This was one of the quickest pain-free online purchases I have ever made. I had called customer service to find out what the shipping charges would be. They told me that if I ordered it after a certain time on Friday that it wouldnt be shipped until Monday. As it turns out it wasnt shipped until Tuesday but It still arrived by Thursday (2 days when it was a 5-7 day ground shipment - way to go UPS). Anyway, ordering was painless. I didnt have to create a user on their website. They shipped me a tracking number right after the shipper took delivery. And... the product was as advertised and I love it. - Robert
The personal attention that was made towards my order was way over and above my expectations. GREAT! customer service. They deserve Yahoo! Shopping's highest rating. - Teri
Even though my order arrived in error, their prompt response in correcting the error will bring me back again. Nice job! All e-tailers should be as responsive. - Bruce
Received the items only one day after just placing the order - extremely fast! Price plus shipping was competitively lower than Amazon.com (even with free shipping!!!). Will definitely shop there again! - Jeff
This was the best price I could find I will do more shopping at diditalgiftstore Thanks Charlie
I had a problem with my delivery and they broke speed to get the matter resolved quickly. I have nothing but praise for their customer serivce department. I must say in this time of having to fight for any little thing owed a customer it was refreshing to have them trip over themselves to make my purchase an enjoyable experience. Wish more companies were like this one. Keep up the good, no excellent, work. And thanks. Lisa
Thank you DigitalGiftStore. I ordered this gift very late. Instead of your warehouse taking as long as projected, your team hurried to ensure the telescope I ordered for my nephew arrived 3 days sooner than expected. Thank you so much for giving him a Merry Christmas. Anil S.
If you guys can produce this kind of service 98 times out of 100, you got the right formula! - Eddy R